Privacy Policy | Jet Set Global

Last updated 31 October 2026. Draft for legal review before public launch.

1. Who is responsible for your data

Jet Set Global Portal, Dubai, United Arab Emirates (licence no. 1573351), operates jetsetglobal.ai and is responsible for the personal data described here. Contact us at hello@jetsetglobal.ai.

2. What we collect

Listings and directory submissions: your name, email, phone number, company, the aircraft's registration and details, photos, and any documents you send us for verification.
Emails to listings@jetsetglobal.ai: the email, its attachments (such as specification sheets and photos) and your contact details. We use them to prepare a draft listing for you.
Payments: if you buy featured placement, your email address, the item featured, the amount and the date. Card details are handled by Stripe and never reach us.
Enquiries: your name, email, optional phone number and message, and the listing or business you contacted.
Aircraft alerts: your email address and the aircraft, size, condition and budget you asked us to watch for.
Conversations with Ava: the messages you type. If you ask Ava to pass on your details, we record your name, contact details and what you are looking for.
Job links: if you send us a job, your name, work email, the employer's website and the job link. Candidates apply on the employer's own website; we never receive applications or CVs.
Business contacts: if we approach you about listing on Jet Set Global, your name, company, role, public professional profile address and our notes of our conversations.
Usage data: aggregated, cookie-free statistics on page visits, and technical logs needed to run and secure the website.

3. Why we use it

To publish and manage listings and directory entries, and to send you confirmation and review emails.
To deliver your enquiries to the seller or business you contacted.
To verify listings, prevent fraud, and screen names against public sanctions lists.
To email you about newly listed aircraft that match an alert you set and confirmed. Every alert email has a one-click link to stop it.
To prepare draft listings from emails you send to our listings address. We use an AI model (Anthropic) to read the email and attachments; a person reviews every draft before anything is published.
To process payments for paid features and keep the records accounting law requires.
To answer your questions through Ava and follow up when you ask us to.
To contact aircraft brokers and aviation businesses about listing with us, one person at a time. We use an AI model (Anthropic) to help draft these messages; we read and send each one ourselves.
To understand how the website is used and improve it.

We rely on your request (to provide the service you asked for), our legitimate interest in running a safe marketplace, and legal obligations where they apply. We do not sell personal data and do not use it for third-party advertising.

4. Who we share it with

The recipient of your enquiry receives your message and contact details so they can reply.
Service providers that run the website for us: Cloudflare (hosting, photo storage, email routing, analytics), Supabase (database, hosted in Frankfurt, Germany), Resend (email delivery), Anthropic (the AI model behind Ava, our listing drafts and our draft messages) and Stripe (payments). They process data only on our instructions.
Authorities where the law requires it.

Some of these providers process data outside the UAE, including in the European Union and the United States. We use providers that apply recognised safeguards for international transfers.

5. What is public

Published listings show the aircraft details, photos and seller type you provided, and a company name for brokers and dealers. Your email, phone number and the aircraft's registration are never published.

6. How long we keep it

Listings and directory entries: while live, and up to 24 months after removal.
Enquiries and lead details: up to 24 months.
Aircraft alerts: until you stop the alert. Alerts that are never confirmed are deleted after 30 days.
Verification documents: deleted within 90 days of review; we keep only the outcome.
Emails to the listings address: the original message is deleted from our systems once the draft is prepared; the draft is kept like any other listing.
Payment records: as long as accounting and tax law requires, normally five years.
Ava conversations: we do not store full conversation transcripts on our systems.
Job links: up to 12 months after the job comes down.
Business contacts: up to 24 months after our last conversation, or until you ask us to delete them.

7. Cookies and storage

We do not use advertising or tracking cookies. Our analytics are cookie-free. Your browser may store your current conversation with Ava for the length of your visit.

8. Your rights

You can ask to access, correct or delete your personal data, or object to how we use it, by emailing hello@jetsetglobal.ai. We respond within 30 days. Depending on where you live, you may also complain to your data protection authority.

9. Age

The website is intended for adults. We do not knowingly collect data from anyone under 18.

10. Changes

We may update this policy; the date at the top shows the latest version.